Refunds and Returns
Please choose carefully. Diabetes Queensland is happy to
exchange or refund faulty merchandise when proof of purchase is
Damaged or incorrect merchandise
We will, upon your request, replace any merchandise that is
received in a damaged condition or as a result of a picking error.
No material will be accepted or replacements issued without prior
approval to return such merchandise. Filing of claims will be our
You can find full details of our Refund Policy, including
procedures for returning a faulty product, here.
If you have questions, please email firstname.lastname@example.org
or contact one of our friendly staff on 1800 177