Frequently Asked Questions

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  • How do you use the joining fees?

    Your fees are invested into programs and services designed to help and improve the lives of people living with all types of diabetes. These include:

    • Supporting diabetes research,
    • Delivering metro and regional events for the diabetes community,
    • Providing access to health professionals who provide expert advice on diabetes,
    • Advocating on your behalf and
    • Publishing information relevant to people with diabetes.
  • Where can I find my member number? 

    Your membership number is located on the email you were sent when you joined.

    If you can’t find it, or don’t remember your membership number, please call us on 1800 177 055 and one of our friendly team will be able to help you.

  • How do I update or change my personal details? 

    You can update your personal details by calling us on 1800 177 055.

  • How do I become an Ambassador for Diabetes Queensland?

    Diabetes Queensland Ambassadors are a source of inspiration and help us to raise awareness about diabetes in the broader community by sharing their stories at events, through the media and on our website.

    Read the stories of our current Diabetes Queensland Ambassadors. 

    If you are interested in becoming an ambassador for Diabetes Queensland, please contact us.

  • How do I apply for a Kellion Award? 

    The Kellion Victory Award recognises and celebrates what is possible while living with diabetes. The Kellion Victory Awards are presented throughout the year to acknowledge people who have lived with type 1 or type 2 diabetes for 50, 60 and 70+ years.  Find out more about the Kellion Awards.

  • What are donations used for? 

    Your tax-deductible donations will be used to challenge public perceptions about diabetes, advocate for people living with the condition and develop innovative ways to help people living with diabetes.  

    For example, we run media campaigns to provide accurate information to the public about the condition in order to reduce stigma.

    We also host family fun days to connect children and families living with diabetes to a community that understands and cares. 

  • Will I get a receipt for my donation? 

    Yes – you will receive a receipt for all donations over $2. 

    When you make a one-off donation online, your receipt will be automatically sent to you via email.

    However, if you’re a regular donor making monthly donations, you’ll receive a tax receipt in the post at the end of the financial year. 

    If you don’t receive a receipt following your donation, please contact us by sending an email to and we’ll arrange for a receipt to be sent to you. 

  • Are my donations tax deductible? 

    Yes – all donations of $2 or more are tax deductible. 

  • Can I fundraise on behalf of Diabetes Queensland? 

    Yes – you can fundraise on behalf of Diabetes Queensland.  

    You can find everything you need to know on our website. Fundraise for us.

  • How do I leave a gift in my Will for Diabetes Queensland? 

    For information and suggested wording for leaving either a Residual, Proportional or Specific Gift, as well as a Bequest, please see our Gifts in Wills page oour website. 

    Before leaving a gift in your Will to Diabetes Queensland, we suggest you seek advice from an estate planner or legal practitioner to ensure your Will addresses your particular circumstances, assets and wishes. 

Join our community of over 33,000 people living with diabetes