COVID-19 Safety Measures

For attendees and staff at our diabetes education events

We’re here for you, and we’re committed to keeping you safe at our upcoming events. Things are a little different now, but we’ve implemented new measures to protect the safety and wellbeing of attendees and staff at our diabetes education events. We hope to see you sometime soon!

What to expect at our events

  • COVID-Safe venues
    We will only run events at venues who have registered as a COVID-Safe business and have provided us with a copy of their COVID-Safe Plan.
  • Physical distancing
    Larger room size to accommodate a minimum of 4 square metres per person and at least 1.5 metres spacing between each seat.
  • Reduced capacities
    We have reduced the capacity of most events. This means unfortunately partners or additional guests won’t be able to attend for now, unless they are a carer providing essential support.
  • Additional COVID-19 safety screening
    Diabetes Queensland Health Professionals will ask you to fill in a quick safety screening and consent form and may also check your temperature before you enter the event.
  • Recording contact details
    Contact details including name, address, and phone number of everyone attending the event will be collected to assist health authorities with contact tracing if required.
  • Reduced contact
    Frequently touched/shared items such as water jugs and glasses, pens etc. will no longer be provided at our events. A list of items you should bring with you is below.
  • Hand hygiene
    Access to hand washing facilities and hand sanitiser.

Higher risk groups

There are some members of our community who are at higher risk of serious illness should they contract COVID-19. People who fit into any of the following categories should take extra care to protect themselves from infection (this may mean not attending workshops until the pandemic conditions have eased):

  • Aboriginal and Torres Strait Islander people 50 years and older with one or more chronic medical conditions, such as diabetes
  • People 65 years and older with chronic medical conditions
  • People 70 years and older
  • People with compromised immune systems.

If you have any questions about your safety when attending one of our workshops, please call 1800 637 700 and ask to speak to a Diabetes Educator.

What should I do before attending an event?

  • Register for the event at diabetesqld.org.au/events, or call the NDSS Helpline on 1800 637 700
    • You must pre-book before attending the event, as we strictly cannot accept walk-ins.
    • Only one person per booking – no partners or additional guests (unless they are a carer providing essential support; assessed on a case-by-case basis by Diabetes Queensland Health Services team).
    • If more than one member of your group (e.g. your partner, family member or friend) has diabetes and wishes to attend the event, each person must make a separate booking with their own NDSS number.
  • Update your contact details
    • When you make your booking, please check your address, phone number, and email address are up to date.
  • Know the symptoms of COVID-19. STAY HOME and follow the advice of local health authorities if you feel unwell.
    • Do not attend the event if you are experiencing symptoms, which include fever, coughing, sore throat, shortness of breath.
  • If you have been to a location with known COVID-19 cases, or have been in contact with a confirmed or suspected COVID-19 case within the past 14 days, STAY HOME and follow the advice of local health authorities. Do not attend the event.
  • If you can no longer attend the event, please call or email us to cancel your booking. Due to the reduced event sizes, there is a waitlist for the event and we can offer your place to someone else.
  • Bring along the following items with you:
    • A full water bottle/drink bottle
    • A pen and note paper
    • Your preferred ‘hypo’ (low blood glucose) treatment e.g. juice poppa, jellybeans; and/or other snacks
    • Reading glasses (if required)
    • We strongly encourage wearing a face covering e.g. face mask as recommended by local health authorities, or if it becomes a Government-mandated requirement. Stay up-to-date at covid19.qld.gov.au
  • Please arrive 20min early to allow extra time for check-in requirements such as temperature checks and collection of contact details.

Conditions of entry

The event may be subject to postponement or cancellation due to the COVID-19 situation. Diabetes Queensland will continually monitor the updates and alerts from Queensland Health, and contact registered attendees if there are any changes.

To ensure the health and safety of all participants and staff, the following conditions of entry apply to our events. Diabetes Queensland reserve the right to refuse entry to any person who does not meet these conditions.

  • You must have a confirmed pre-booking. Walk-ins will not be accepted. Waitlist registrations are not considered a confirmed booking.
  • Before entering the event, you will be asked the following questions:
    • Do you have, or have you had a fever >37.5⁰C or night sweats/chills in the past 1-3 days?
    • Do you have or have you experienced any shortness of breath,
      cough or sore throat with or without fever in the past 1-3 days?
    • Are you awaiting a COVID-19 test result?
    • Have you had any international/interstate travel in the past 14
      days?
    • Have you been in contact with a suspected or confirmed COVID-19 case in the past 14 days?
    • Have you visited a venue with confirmed COVID-19 cases in the past 14 days? This information is available at covid19.qld.gov.au

If you answer YES to any of these questions, you will be asked to go home and follow the advice of local health authorities. You must STAY HOME and do not attend the event if any of these apply to you.

    • Your temperature may be checked by a Diabetes Queensland Health Professional. If it is above 37.5°C, you will be asked to go home and follow the advice of local health authorities.
    • You must provide your contact details to Diabetes Queensland staff on the day, including full name, address, and phone number.
    • Sign a consent form which will be provided to you when you arrive at the event
    • Hand hygiene – wash your hands with soap and water, or use hand sanitiser before entering the event.
    • We strongly encourage wearing a face covering e.g. face mask as recommended by local health authorities, or if it becomes a Government-mandated requirement. Stay up-to-date at covid19.qld.gov.au

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