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Become a member

Have a question? We can help.


1. Why become a member?

 

For almost 50 years now, Diabetes Queensland has been the state's leading charity and support body for people living with diabetes. We've helped over 50,000 people stay on top of their condition and get more from life.

 

Joining Diabetes Queensland will connect you with Queensland's largest community of people living with diabetes. We'll give you a better understanding of your condition, provide you with the tools and information you need to manage your diabetes, and be there for you at every stage of your diabetes journey.

 

 

2. Is there an annual membership fee?

 

Yes there is an annual fee, which covers your membership from July 1 to June 30 the following year.The appropriate membership fee payable will vary depending on the time of the year you join.

 

To learn more about our membership fees please visit our new members page.  

 

3. How can I pay for my membership?

 

  • Online:  payment for new and renewing members can be made online using your credit card. To become a member, click here. To renew your membership, click here.
  • Post: you may also post a completed application or renewal form to Diabetes Queensland at GPO Box 9824, Brisbane QLD 4001. Payment can be made via cheque or money order (made out to Diabetes Queensland) or credit card.  Please ensure you do not send cash through the post.
    To download a membership application form, click here.
  • Fax: fax through a completed application or renewal form with your credit card details to (07) 3506 0909. To download a membership application form,  click here.
  • Phone: phone our Helpline - 1300 1356 588 to have your payment processed by one of our friendly staff. Be sure to have your credit card details ready.
  • BPay: renewing members have the option of paying via BPay using the details provided on their renewal form
  • Australia Post - PostBillPay: renewing members have the option of paying in person via  Australia Post BillPay at any Australia Post outlet.

 

If you are experiencing difficulties with payment, please email membership@diabetesqld.org.au with your name and member number (if applicable). Alternatively, you can call our Helpline on 1300 136 588 to speak to one of our friendly team members.

 

4. What are the different types of membership Diabetes Queensland offers?

 

Diabetes Queensland offers a range of membership options for people living with all types of diabetes (including special concession discounts), health professionals and organisations.
 
For more information on what is the best membership for you, see 'Am I eligible for a concession discount?' below.

 

If you would like to make an enquiry about membership, please email membership@diabetesqld.org.au. Alternatively, you can call our Helpline on 1300 136 588 to speak to one of our friendly team members.

 

5. Would I receive discounts on products as a Diabetes Queensland member?

 

As a Diabetes Queensland member you will receive discounts on Diabetes Queensland products, through our online shop. In order to receive member's only discounts in the online shop, you will need to be logged in to your member portal. To access the online shop, click here.

 

You will be required to supply both your Diabetes Queensland member number, NDSS registration number and any applicable concessions during check-out and payment. To ensure you are making the most of your member discount, click 'EDIT SHOPPING PREFERENCES' and select 'I am a Diabetes Queensland member'

 

If you are experiencing difficulties with the online shop, or are unsure of how to edit your shopping preferences please email membership@diabetesqld.org.au with your name, and member number. Alternatively, you can call our Helpline on 1300 136 588 and speak to one of our friendly team members.

 

 

6. Am I eligible for a concession discount?

 

The following cards entitle you to a concession discount.

 

  • Pensioner Concession Card On provision of a Pensioner Concession Card number, you are entitled to Pension Membership.
  • Health Care Cards This card is issued on the basis you are below the age to be eligible for the Age Pension and receiving one or more of a range of possible allowances or payments.  On provision of a current valid Health Care Card number and expiry date, the holder is eligible for the pensioner rate.
  • Commonwealth Seniors Health Care Card This card helps senior Australians with the cost of prescription medicines and other health services if you are of pension age but do not qualify for the Age Pension.  This card is means tested.  On provision of this card number, you are entitled to the pensioner discount.

 

The following DO NOT entitle you to a pension discount.



  • Self‐Funded Retirees do not qualify for a pension discount and are required to pay the full fee unless they possess a Commonwealth Seniors Health Card which is current.
  • Seniors Card (Seniors Business Discount Card)  This is a free discount card issued by the Queensland Government and participating businesses.  The parameters for obtaining one require the applicant to be a resident of Queensland and over the age of 60.  Seniors Card holders do not qualify for a pensioner discount and are required to pay the full membership fee.

 

If you have a question regarding pension discounts, please email membership@diabetesqld.org.au with your name and member number (if applicable). Alternatively, you can call our Helpline on 1300 136 588 to speak to one of our friendly team members.

 

7. What is the difference between my NDSS card and Diabetes Queensland membership?

 

Your National Diabetes Services Scheme (NDSS) card places you on a national register of people living with diabetes.  Being a member to Diabetes Queensland provides you with essential up-to-date information, resources and support.

 

For more information on the benefits of becoming a member of Diabetes Queensland, click here.

 

Couldn't find the information you were looking for? Please don't hesitate to contact us via membership@diabetesqld.org.au with your question, name and member number (if applicable) or alternatively, you can call our Helpline on 1300 136 588.