Become a member
Have a question? We can help.
1. Why become a member?
For almost 50 years now, Diabetes
Queensland has been the state's leading charity and support
body for people living with diabetes. We've helped over 50,000
people stay on top of their condition and get more from
Joining Diabetes Queensland will connect you with Queensland's
largest community of people living with diabetes. We'll give you a
better understanding of your condition, provide you with the tools
and information you need to manage your diabetes, and be there for
you at every stage of your diabetes journey.
2. Is there an annual membership fee?
Yes there is an annual fee, which covers your membership from
July 1 to June 30 the following year.The appropriate membership fee
payable will vary depending on the time of the year you join.
To learn more about our membership fees please visit our new members page.
3. How can I pay for my membership?
- Online: payment for new and renewing
members can be made online using your credit card. To become a
member, click here. To renew your
- Post: you may also post a completed
application or renewal form to Diabetes Queensland at GPO Box 9824,
Brisbane QLD 4001. Payment can be made via cheque or money order
(made out to Diabetes Queensland) or credit card. Please
ensure you do not send cash through the post.
To download a membership
application form, click
- Fax: fax through a completed application or
renewal form with your credit card details to (07) 3506
0909. To download a membership
application form, click
- Phone: phone our Helpline - 1300 1356 588 to have
your payment processed by one of our friendly staff. Be sure
to have your credit card details ready.
- BPay: renewing members have the option of
paying via BPay using the details provided on their renewal
- Australia Post - PostBillPay: renewing members
have the option of paying in person
via Australia Post BillPay at any
Australia Post outlet.
If you are experiencing difficulties with payment, please email
firstname.lastname@example.org with your
name and member number (if applicable). Alternatively, you can call
our Helpline on 1300 136 588 to speak to one of our friendly team
4. What are the different types of membership Diabetes
Diabetes Queensland offers a range of membership options for
people living with all types of diabetes (including special
concession discounts), health professionals and
For more information on what is the best membership for you, see
'Am I eligible for a concession discount?' below.
If you would like to make an enquiry about membership, please
Alternatively, you can call our Helpline on 1300 136 588 to speak
to one of our friendly team members.
5. Would I receive discounts on products as a Diabetes
As a Diabetes Queensland member you will receive discounts on
Diabetes Queensland products, through our online shop. In order to
receive member's only discounts in the online shop, you will need
to be logged in to your member portal. To access the online
shop, click here.
You will be required to supply both your Diabetes Queensland
member number, NDSS registration number and any applicable
concessions during check-out and payment. To ensure you are making
the most of your member discount, click 'EDIT SHOPPING PREFERENCES'
and select 'I am a Diabetes Queensland member'
If you are experiencing difficulties with the online shop, or
are unsure of how to edit your shopping preferences please email email@example.com with your name,
and member number. Alternatively, you can call our Helpline on 1300
136 588 and speak to one of our friendly team members.
6. Am I eligible for a concession discount?
The following cards entitle you to a concession discount.
- Pensioner Concession Card On provision of a
Pensioner Concession Card number, you are entitled to Pension
- Health Care Cards This card is issued on the
basis you are below the age to be eligible for the Age Pension and
receiving one or more of a range of possible allowances or
payments. On provision of a current valid Health
Care Card number and expiry date, the holder is eligible for
the pensioner rate.
- Commonwealth Seniors Health Care Card This
card helps senior Australians with the cost of prescription
medicines and other health services if you are of pension age but
do not qualify for the Age Pension. This card is means
tested. On provision of this card number, you are entitled to
the pensioner discount.
The following DO NOT entitle you to a pension
- Self‐Funded Retirees do not qualify for a
pension discount and are required to pay the full fee unless they
possess a Commonwealth Seniors Health Card which is current.
- Seniors Card (Seniors Business Discount
Card) This is a free discount card issued by the
Queensland Government and participating businesses. The
parameters for obtaining one require the applicant to be a resident
of Queensland and over the age of 60. Seniors Card holders do
not qualify for a pensioner discount and are required to pay the
full membership fee.
If you have a question regarding pension discounts, please email
firstname.lastname@example.org with your name
and member number (if applicable). Alternatively, you can call our
Helpline on 1300 136 588 to speak to one of our friendly team
7. What is the difference between my NDSS card and
Diabetes Queensland membership?
Your National Diabetes Services Scheme (NDSS) card places you on a
national register of people living with diabetes. Being a
member to Diabetes Queensland provides you with essential
up-to-date information, resources and support.
For more information on the benefits of becoming a member of
Diabetes Queensland, click here.
Couldn't find the information you were looking for? Please don't
hesitate to contact us via email@example.com
with your question, name and member number (if applicable) or
alternatively, you can call our Helpline on 1300 136 588.