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Privacy Statement: Privacy Policy Privacy Statement Introduction The Diabetes Australia – Queensland website (“the Site”) is owned and operated by the Diabetic Association of Queensland, trading as Diabetes Australia – Queensland (ABN 18 009 790). This Privacy Statement sets out Diabetes Australia - Queensland policies relating to the collection and use of your personal information whilst you use this Site. It is to be read in conjunction with the Diabetes Australia - Queensland Privacy Policy which you may see in full by contacting Diabetes Australia - Queensland at GPO Box 9824 Brisbane Queensland 4001. 1. Your Privacy Diabetes Australia - Queensland is committed to protecting user privacy. We understand that visitors and users of this website are concerned about their privacy, and the confidentiality and security of any information that is provided. 2. Membership Diabetes Australia - Queensland has implemented a members-only function on the Site designed to offer members of Diabetes Australia - Queensland a more rewarding and personalised customer experience. To obtain the full benefits of Membership, users are required to register with Diabetes Australia - Queensland and login as members each time they visit the Site. However, even if you don't register for Membership or log onto the Site as a member, you are still able to access a range of information and services. 3. Collection of personal information There are two ways Diabetes Australia - Queensland collects information: If you do not log in as a member Whenever you visit our Site, our servers automatically record information for statistical purposes about your usage of the Site such as the time of the visit, its duration and the pages which you visit. The information we collect about you remains anonymous. We do not collect Personal Information about you. We do not link the anonymous information to any other personal information. Therefore if you have not identified yourself on the Site, such as by registering for Membership or logging on as a member, we will not link a record of your usage of our Site to you personally. If you log in as a member Once you have registered on-line as a member of Diabetes Australia - Queensland we collect personal information about you in order to provide you with the full benefits of Membership. When you first register, we collect information from you directly and also from time to time thereafter if you provide us additional information. Once you have logged on as a member, we keep a record of how you use the Site. This helps us to build a profile of what interests you, so that we can personalise your experience of the Site and publish information directly relevant to your interests. Any further collection of your personal information other than that explained above will only occur with consent from you. Diabetes Australia - Queensland only collects information from your use of our Site. We do not collect information about you from other organizations or from websites outside the Site that you may visit. Personal Information collected by Diabetes Australia - Queensland includes: (a) your donations to Diabetes Australia - Queensland; (b) whether you are registered with the National Diabetes Services Scheme or any other scheme entitling you to discount on Diabetes Australia - Queensland products; (c) health information such as your diabetes type; (d) what goods and services you have previously acquired from Diabetes Australia - Queensland via this website. Your membership details are stored in your members profile on this Site. All other personal information about you is stored on a Diabetes Australia - Queensland database. You may access your member's profile at any time. You may only access other information held on the Diabetes Australia - Queensland database by a written request made to the Diabetes Australia - Queensland Privacy Officer at GPO Box 9824 Brisbane Queensland 4001. 4. Use of cookies Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. This Site does not use cookies. 5. Using and disclosing your personal information Diabetes Australia - Queensland acknowledges that information it collects on members may be Sensitive Information (i.e. health information) as defined in the Privacy Act 1988. Diabetes Australia - Queensland will not use or disclose any personal information about you without your consent unless: It is for the purpose which the information was provided to us that is providing you with advice, goods and services relating to diabetes and the functions of Diabetes Australia - Queensland. It is necessary to prevent serious or imminent threat to an individual's life, health or safety or a serious threat to public health or public safety; Diabetes Australia - Queensland reasonably believes that unlawful activity is been engaged in and use of your Personal Information is necessary and part of Diabetes Australia – Queensland’s investigation or in reporting its concerns to relevant authority; It is authorised by or under the law. 6. "SPAM" (promotional email) Diabetes Australia - Queensland has developed this Site to enable members to have access to the information services and product services supplied by Diabetes Australia - Queensland. Keeping members informed about issues relating to Diabetes Australia - Queensland, Diabetes, and the services provided by Diabetes Australia - Queensland is directly related to the purpose of collecting the personal information about our members. If you do not wish to receive information from Diabetes Australia - Queensland about our services or products then you may notify us that this is the case by either: (a) Making this election on the membership profile page; or (b) notifying our Privacy Officer in writing at GPO Box 9824 Brisbane Queensland 4001. 7. Storage and security of your personal information Diabetes Australia - Queensland will endeavour to take all reasonable steps to keep secure any information held about you, and to keep this information accurate and up to date. Your information is stored on secure servers using Secure Sockets Layer (SSL) software, which is the industry standard for secure online transactions. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of your password. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security. 8. Correction of personal information Diabetes Australia - Queensland You may correct Personal Information held on the members profile page at any time by logging on to your membership profile and updating or correcting your Personal Information stored there. Any other Personal Information stored on the Diabetes Australia - Queensland database may be corrected only by notifying our Privacy Officer in writing at GPO Box 9824 Brisbane Queensland 4001, and notifying Diabetes Australia - Queensland of the information you require corrected. Diabetes Australia - Queensland will update and correct your Personal Information on the terms specified in our Privacy Policy. 9. Links to other websites Diabetes Australia - Queensland provides links to websites outside of the Site. These linked Sites are not under the control of Diabetes Australia - Queensland, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their websites. 10. What to do if you have a problem or question If you have any queries relating to our Privacy Policy, or you have a problem or complaint, please contact Diabetes Australia - Queensland. 11. Future Changes Diabetes Australia - Queensland is committed to making this website a leading website for people with diabetes in Australia. As a result we are constantly adding features to the Site. Because of this, from time to time, our policies will be reviewed and may be revised. Diabetes Australia - Queensland reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website. 12. Further information on privacy For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.
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