Health Professionals

Health Professionals

Diabetes - What Now? Facilitator training

The 'Diabetes - What now?' program is a self - management workshop for people newly diagnosed with type 2 diabetes or those that may have missed diabetes education in the past.


The 4 hour program is delivered by a Diabetes Educator and a Dietitian (if available).


The sessions provide information on:


What is diabetes

Blood glucose monitoring

Setting your own health goals

Healthy eating

Physical activity

Diabetes medications and insulin

Diabetes health care team

Annual cycle of care


Diabetes - What Now? Facilitator Package  for Diabetes Educators and Dietitians. 


Diabetes Queensland provides a Facilitator Package for metropolitan and regional health professionals to roll-out the delivery of the Diabetes - What Now? program on an ongoing basis.  The Facilitator Package includes facilitator training, assessment, program collateral, and promotional and health professional support, free of charge.  


For further information download the Diabetes - What Now? overview or contact our health team on 1300 136 588.




On the frontline

Since its launch in 2010, Diabetes - What Now? (a four-hour program run by a diabetes educator and a dietitian) for people newly diagnosed with type 2 diabetes has grown from 82 attendees to more than 600 in 2013-14. Initially, it was piloted in the greater Brisbane region, but thanks to our army of trained external facilitators, has since taken root in Ipswich, Toowoomba, Gatton, Laidley, Roma, Hervey Bay, Maryborough and Rockhampton.

We are looking for more facilitators to help us expand to other regions, including the Gold Coast, Sunshine Coast, Gladstone, Biloela, Emerald, Mount Isa, Cairns and far north Queensland. Clinical nurse/diabetes educator, Karen Schell, of Metro South Hospital and Health Service, explains why she was one of the first to step forward as a facilitator four years ago.


What are you most proud of as a Diabetes - What Now? facilitator? Knowing people come out at the end with better knowledge about their diabetes.


Your advice to others considering stepping forward? Do it! It's worthwhile to see and hear the feedback from attendees. They always let you know how they found it, and they are generally confident enough to ask questions if needed. 


What are the benefits of running Diabetes - What Now? compared to other programs?  It's good to know it's a well-structured program. People receive consistent information and comprehensive evidence-based resources no matter where they are in Queensland. So, if clients tell you they have attended a Diabetes - What Now? program, you know exactly what education they have received. Diabetes Queensland is also there for you every step of the way - sending resources and following up with a great quarterly report from the evaluations. As a facilitator, all you need to do is deliver the content!


As a presenter, what do you enjoy most about Diabetes - What Now? I enjoy the contact with different people, and lots of questions from attendees - which is a good thing. It means people are motivated to make changes. I also love the ability to switch the program around depending on where the group's questions take us.


What are some key benefits for participants? Interaction with others in a similar situation. I've seen people exchange phone numbers to stay in touch! They also leave with an understanding that diabetes is different for everyone and become aware of the different support systems and treatments that are available.


What have you learned from the program? It has shown me that diabetes really is different for every person and it has been interesting to learn what the participants' fears and worries are.


Anything you would change? At Metro South, we have adapted the program into one four-hour program (instead of splitting it into two-hour sessions run over two weeks).



Want to step forward? Our facilitators are provided with training and resources and, as an added incentive, can attend a range of Diabetes Queensland's education events for health professionals at a discounted rate.