Diabetes - What Now? Facilitator training
The 'Diabetes - What now?' program is a self -
management workshop for people newly diagnosed with type 2 diabetes
or those that may have missed diabetes education in the
The 4 hour program is delivered by a Diabetes Educator and a
Dietitian (if available).
The sessions provide information on:
What is diabetes
Blood glucose monitoring
Setting your own health goals
Diabetes medications and insulin
Diabetes health care team
Annual cycle of care
Diabetes - What Now? Facilitator Package
for Diabetes Educators and Dietitians.
Diabetes Queensland provides a Facilitator Package for
metropolitan and regional health professionals to roll-out the
delivery of the Diabetes - What Now? program on an ongoing
basis. The Facilitator Package includes facilitator training,
assessment, program collateral, and promotional and health
professional support, free of charge.
For further information download the Diabetes - What
Now? overview or contact our health team on
1300 136 588.
On the frontline
Since its launch in 2010, Diabetes - What Now? (a four-hour
program run by a diabetes educator and a dietitian) for people
newly diagnosed with type 2 diabetes has grown from 82 attendees to
more than 600 in 2013-14. Initially, it was piloted in the greater
Brisbane region, but thanks to our army of trained external
facilitators, has since taken root in Ipswich, Toowoomba, Gatton,
Laidley, Roma, Hervey Bay, Maryborough and Rockhampton.
We are looking for more facilitators to help us expand to
other regions, including the Gold Coast, Sunshine Coast, Gladstone,
Biloela, Emerald, Mount Isa, Cairns and far north Queensland.
Clinical nurse/diabetes educator, Karen Schell, of
Metro South Hospital and Health Service, explains why she was one
of the first to step forward as a facilitator four years
What are you most proud of as a Diabetes - What
Now? facilitator? Knowing people come out at the end
with better knowledge about their diabetes.
Your advice to others considering stepping
forward? Do it! It's worthwhile to see and hear the
feedback from attendees. They always let you know how they
found it, and they are generally confident enough to ask questions
What are the benefits of running Diabetes - What
Now? compared to other programs? It's good to
know it's a well-structured program. People receive consistent
information and comprehensive evidence-based resources no matter
where they are in Queensland. So, if clients tell you they have
attended a Diabetes - What Now? program, you know exactly
what education they have received. Diabetes Queensland is also
there for you every step of the way - sending resources and
following up with a great quarterly report from the evaluations. As
a facilitator, all you need to do is deliver the content!
As a presenter, what do you enjoy most about
Diabetes - What Now? I enjoy the contact with
different people, and lots of questions from attendees - which is a
good thing. It means people are motivated to make changes. I
also love the ability to switch the program around depending on
where the group's questions take us.
What are some key benefits for participants?
Interaction with others in a similar situation. I've seen people
exchange phone numbers to stay in touch! They also leave with an
understanding that diabetes is different for everyone and become
aware of the different support systems and treatments that are
What have you learned from the program? It has
shown me that diabetes really is different for every person and it
has been interesting to learn what the participants' fears and
Anything you would change? At Metro South, we
have adapted the program into one four-hour program (instead of
splitting it into two-hour sessions run over two weeks).
Want to step forward? Our facilitators are
provided with training and resources and, as an added incentive,
can attend a range of Diabetes Queensland's education events for
health professionals at a discounted rate.